Auto Parts Warranty Policy: Defect Coverage & Replacements

MEE Auto Parts’ Auto Parts Warranty Policy guarantees 3–6 months of coverage for defects in materials or workmanship on engines, transmissions, and eligible components. Under this auto parts warranty policy, we provide free replacements—not refunds—for items failing under normal use. To initiate a claim, contact support@meeautoparts.com or call (888) 338-9652 with proof of purchase and defect documentation. This warranty policy excludes damage from improper installation, misuse, unapproved modifications, or non-compliant maintenance. All replacements undergo quality recertification to ensure OE-standard performance.

Warranty Coverage

  • Engines & Transmissions:

    • 3 to 6 month warranty from the date of delivery.

    • Covers defects in materials or workmanship.

  • Other Parts:

    • 3-month warranty from the date of delivery.

    • Covers defects in materials or workmanship.

What’s Covered

  • Replacement Only: Defective parts under warranty will be replaced at no cost (no refunds).

  • Free Shipping: Approved replacements ship free of charge.

  • Core Returns: Required for warranty claims on engines/transmissions (return defective parts for inspection).

Warranty Claim Process

  1. Contact Us:

    • Email support@meeautoparts.com or call (888) 338-9652 during the warranty period.

    • Include your order number and vehicle details.

  2. Provide Evidence:

    • Photos/videos of the defect.

    • Proof of purchase (invoice or order confirmation).

    • Installation details (if applicable).

  3. Inspection:

    • Our technicians will verify the defect within 5 business days.

  4. Replacement:

    • Approved claims ship within 24 hours of approval.

Exclusions

This warranty does not cover:

  • Damage from improper installation, misuse, or accidents.

  • Normal wear and tear (e.g., brake pads, filters).

  • Parts modified after delivery.

  • Parts purchased from third-party sellers.

  • Lack of maintenance (e.g., failure to change fluids).

Limitations

  • Non-Transferable: Valid only for the original purchaser.

  • No Labor Reimbursement: Covers part replacement only (no labor costs).

  • Final Decision: MEE Auto Parts reserves the right to approve/deny claims after inspection.

Your Responsibilities

  • Installation: Parts must be installed by a certified mechanic.

  • Documentation: Retain proof of purchase and installation records.

  • Inspection: Report defects immediately upon discovery.

Need Help?

For questions or warranty claims:

Why This Policy?

Auto parts are subject to rigorous testing, but variations in vehicle use and installation can affect performance. This policy ensures fairness while maintaining affordability for all customers.

Note:

  • This warranty applies only to orders within the U.S. and Canada.

  • Terms comply with the Magnuson-Moss Warranty Act (U.S.) and other applicable laws.